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You are here:Home » Why is Rackspace So Successful?

By Abhishek Ghosh April 9, 2014 8:27 am Updated on April 9, 2014

Why is Rackspace So Successful?

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Why is Rackspace So Successful? Some Personal Experiences Shared Since 2011. We Hardly Required Help, But When Required They Were Quite Bad. There is a reason write this post. I think, good works should be appreciated. Few minutes ago, one server was fully locked after applying fix for OpenSSL Vulnerability (CVE-2014-0160). The dreaded situation became, from India I was fully unable to SSH after a reboot. What actually you can do if your Firewall has fully blocked you at all the ports? You’ll go to rescue mode and search which is the device to mount…

 

Why is Rackspace So Successful : Story Started With Getting Hacked on 2011

 

It is not a question that how many thousand dollar we have paid to Rackspace yet. It is a fact, Rackspace Support always appeared to me UNIX gurus who understand the person just opposite the glob is nearly dying out of tension. There are many rules which prohibits to handle an users’ server – a server on rent means a house on rent. The ownership of the house is definitely not of the tenant but, the tenant deserves privacy.

It is true that, many a times; with permission, some did so great work which only can be performed from a level up than IaaS. The works might be Legally wrong but Morally so correct that it automatically invokes to write this type of unprofessional article on professional blog. Their honesty not to push towards more higher plans is probably their point of success. When we shifted to Rackspace Cloud Sites, there was no scope to help from the other web host. This website was backed up in piecemeal using Various modified WordPress plugins. When I reached Rackspace Cloud Sites I was really feeling like a refuge. Please help to untar a big SQL dump. Thor was probably the name.

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Others though, without access to PHPMyAdmin, what a doctor will do with tech stuffs. The Website will die.

 

Why is Rackspace So Successful : It Is Not Only the Quality of Infrastructure

 

If I think in this way; if I had no blogs; 36K on Twitter and 11K on G+ would never follow me. But who helped the person?  Practical fact – the support guys of Rackspace builds the newer successful project. App Fog is just a known name among such startups. If they have SLA to support up to Infrastructure, they frankly will do the best possible.

I repeat; What actually you can do if your Firewall has fully blocked you at all the ports? You’ll go to rescue mode and search which is the device to mount…StackOverFlow? ServerFault? Ubuntu Forums?

Why is Rackspace So Successful

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If every product we buy had the quality of humane support like Rackspace, they would be equally successful. Problem with ICICI Bank’s Credit card is normal phenomenon in India. You deposited money today, may be after one week it will be realized. Not a single time we got disconnected or service discontinued. Problem with servers is normal, a humane touch from few thousands miles away; is a separate feel. I can recall the issues Cloud Files had before, many years ago. The customers complained but none switched to another CDN.

Costly? I do not think if I run a server from home or office as Server will be less costly.

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Abhishek Ghosh

About Abhishek Ghosh

Abhishek Ghosh is a Businessman, Surgeon, Author and Blogger. You can keep touch with him on Twitter - @AbhishekCTRL.

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